CRM Case Study: Hotel Granduca Austin
December 27, 2017 10:26am
Cendyn success story
Hotel Granduca Austin, one of the “Leading Hotels of the World,” is just minutes from downtown Austin’s vibrant entertainment and cultural district. Competition for hotel guests is red hot as the city expands with new properties across the metropolitan area.
“With Cendyn, we see direct, bottom line improvement to our CRM efforts and ability to nurture a repeat client base," said Ray DeJohn, Director of Sales & Marketing at Hotel Granduca Austin. “Because we’re able to curate specific lists through the database, we’re able to specifically target who and what we want to go after.”
hotel granduca austin,
customer relationship management
Cendyn is a cloud-based software and services provider that develops integrated technology platforms for driving sales and marketing performance in the travel and hospitality industry. The Cendyn Hospitality Cloud offers the most complete set of innovative software and services in the industry, covering hotel marketing, guest engagement, group sales, and event management. With offices in Boca Raton, Atlanta, Boston, San Diego, Toronto, Whistler, London, Munich and Singapore, Cendyn proudly serves more than 30,000 clients in 143 countries with enterprise spend levels in excess of $1 billion. For more information on Cendyn, visit www.cendyn.com.
Contact: Michael Bennett, SVP, Global Marketing
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